Strategic thinking. Commercial insight. Measurable retail performance.

Boom Retail is a specialist retail consultancy helping retailers, shopping centres, hospitality venues, tourism destinations and councils improve commercial performance through strategic retail planning, customer experience and operational excellence.

For more than 25 years, we have partnered with businesses across Australia and New Zealand to identify opportunities for growth, solve complex commercial challenges and deliver practical strategies that improve sales, profitability and customer engagement. 

Our approach combines commercial analysis with hands-on retail expertise. We look beyond the obvious, examining customer behaviour, merchandising, store design, buying, marketing, space utilisation, operational processes and data to uncover opportunities that create measurable business outcomes.

Having worked with more than 3,300 retailers and hundreds of shopping centres, our advice is grounded in commercial reality – not theory. Whether reviewing an existing business, repositioning a retail asset, planning a new development or identifying the next stage of growth, we provide independent strategic advice and workshops that delivers confidence and results.

Our expertise spans:

• Retail Strategy & Tenant Development Programs

• Shopping Centre Advisory

• Customer Experiences & Journey

• Store or Centre Makeover Consult and Action List 

• Visual Merchandising & Store Design & Layout

• Retail brand signage consultancy

• Buying & Category Management

• Consumer Behaviour Analysis & Review

• Data Analytics & Performance Reviews

• Marketing Strategy for your brand

• Food Court & Hospitality Performance

• Tourism & Destination Retail

• Council Retail Development Programs