Asset and Shopping Centre Makeovers

At Boom Retail, we specialise in transforming shopping centres and retail assets into attractive, high-performing destinations. Our approach blends data driven retail strategy with design led interior design improvements, precinct activation, and customer-experience enhancements. We work closely with asset owners, centre managers, and leasing teams to elevate presentation standards, improve circulation and sightlines, strengthen tenant mix, and create compelling visual stories that drive visitation, tenant sales, and asset value. From strategic reviews and action plans to hands-on merchandising, centre theming, and retailer coaching, Boom Retail delivers practical, commercial outcomes — increasing dwell time, boosting tenant performance, and maximising returns for landlords and investors. We have formally reviewed 25% of Australia’s shopping centres and provided easy to read reports that management can implement.

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    • increase sales;

    • attract new customers;

    • build business confidence; and

    • improve customer retention.

    • a full critique of the shopping environment and review of current design within the shopping centre and how the customer interacts with the entire asset. It will identify weak areas that may prohibit customers from shopping, sales or a positive experience;

    • a series of solutions that significantly enhance retail capability and customer satisfaction within the centre;

    • enhanced retail designs and formats within the shopping centre to attract more customers to the space and further tenants;

    • a review of the wayfinding and signage placement for maximum foot traffic to key avenues;

    • a survey of shoppers and retailers on key issues that are considered barriers to the shopping experience;

    • a review of atmosphere, colour, lighting, and design needs to meet the expectations of shoppers;

    • a review of any marketing and promotions;

    • contacts and cost-effective solutions for proposed changes (budgets not included)

    • a review of the tenancy schedule;

    • full marketing review for the owner (optional extra)

    1. If you are designing a centre - Predesign Review & Report $5 - $7K written report or Verbal review and site visit $2500 – This includes how to best design for best sales, leasing and better tenant performance through design and best placement. This might include new F&B dining precinct or first stage of the architects’ drawings or new convenience centre. This is best done before everything is locked down. Master planning session and concept development stages are the best stage to be involved.

    2. If you are purchasing a centre – I conduct a “Pre-Purchase Review Report” which helps, give the buyer (you) leverage and insight into the real issues. I point out the pros and cons of the place and areas for improvement that will need a replacement or challenges for the leasing team. This includes site visit, access, marketing, car park, signage, layout, toilets, tenancy mix, research with customers and tenants, interiors, seating areas, landscaping, access etc. Doesn’t include budgets.

    3. If you have existing centre - Shopping Centre Review Report or Customer Experience Report includes site visit, research, property review, interview tenants, interview customers, signage, toilets, seating areas, car parks, arrival and exit, marketing, tenancy mix and gaps, finishes with clear action steps summary section. They are really popular as many managers/owners use them prior to annual budgets, business planning or if they are going to sell their property in the next year. The reports are digital report with photos, key observations and recommendations – easy and simple read. Boom has have reviewed 257 Centres in all sizes and tourism parks around Australia, NZ and Asia.

      Priced based on GLA (Gross leasable area) from $10K

    1. Westpoint Blacktown NSW,

    2. Castle Towers Castle Hill NSW

    3. Home Hub Castle Hill - Homemakers Centre NSW / award winning from Boom Report and leased 10 stores in 1 year with no discount

    4. Hyperdome Shopping Centre QLD / 2009 award winning from Boom Retail report

    5. Garden City Toowoomba QLD

    6. Nundah Village Shopping Centre QLD

    7. The Barracks Shopping Centre QLD

    8. Central Lakes Shopping Village QLD

    9. Robina Town Centre Food Court and Carpark QLD

    10. Sanctuary Cove Shopping Centre QLD - Under development

    11. Aspley Shopping Centre – now called Robinson Road Shopping Centre

    12. Forest Lakes Shopping Centre QLD

    13. Goonellabah Village Lismore NSW

    14. Beenleigh Bulky Good Centre QLD

    15. Bunbury Forum Shopping Centre – Bunbury, WA

    16. Channel Court Shopping Centre – Tasmania

    17. Golden Grove Shopping Centre - South Australia

    18. Marina Mirage, QLD

    19. Post Office Square, QLD - Sold highest sale 2018 for $95 Million

    20. Beaudessert Central, QLD – before the owner purchased

    21. Big Top Shopping Centre, Sunshine Coast

    22. M & A Development Brisbane QLD

    23. Domain Car Park Sydney NSW

    24. Belgravia Leisure Centres (swimming complexes and golf courses 114 properties).

    25. Centre Point Shopping Centre Tamworth NSW

    26. Benowa Gardens QLD

    27. Canberra Centre ACT

    28. Circle on Cavill QLD

    29. Greenbank Neighbourhood Shopping Centre QLD – sold 1 year later after fixing it up for 33 million from 24 million valuation.

    30. Bake House Quarter Sydney NSW

    31. Calamvale Marketplace, QLD

    32. The Village - Upper Mount Gravatt QLD

    33. 140 Creek Street Retail Development

    34. QCCU Townsville

    35. Stockland Burleigh Head and other QLD centre

    36. Woodgrove VIC

    37. Watergardens VIC

    38. Jamberoo, Wollongong NSW

    39. Kippa-Ring Shopping Centre, Redcliffe QLD

    40. Grand Central – Dining Quarter post development review & report

    41. Ripley Town Centre – Ripley QLD

    42. Reading New Market QLD

    43. Valley Metro QLD

    44. Gasworks QLD - Mulpha sold $250 Million 2017

    45. Palm Beach, Papoma NZ - highest foot traffic at 77% in 2000

    46. Goldfields, Thames NZ - Sold fully leased 

    47. Eastgate, Christchurch NZ

    48. Northgate, Christchurch NZ

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 For more information, set up a free consultation or contact us at hello@boomretail.com.au or call 0477 004 441 in Brisbane, Australia. 

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